Flexible 24x7 support is available for system and product updates to meet customer requirements. Customer satisfaction and responsiveness is Fortinet's number one priority. With FortiCare services, customers can rest assured that their Fortinet security products are performing optimally and protecting their corporate assets with the best security technology at the best possible price.
Swift support response
The next business day response time ensures that issues are addressed quickly, minimizing potential disruptions to operations.
Comprehensive service coverage
Service includes an extended service agreement along with updates for new releases, keeping systems up to date and secure.
Convenient parts replacement
Advanced parts replacement service means that essential components can be shipped quickly, maintaining system functionality.
Expert consulting availability
Phone consulting provides access to knowledgeable support representatives, facilitating efficient troubleshooting.
Extensive resource access
Users can utilize the web knowledge base for self-service resources and guidance, enhancing overall support experience.
