If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
Comprehensive support
The Fortinet FortiCare 24x7 Bundle offers an extensive service agreement that includes advance parts replacement, ensuring minimal downtime for your network devices.
Around-the-clock assistance
With service availability 24 hours a day, Monday-Sunday, including phone consulting, email consulting, and web support, you're covered at all hours for any technical issues or inquiries.
Rapid response
Benefit from a next business day response time for service and support requests, ensuring your network devices are back up and running with minimal delay.
Access to updates
Stay ahead with continuous updates, including new releases, virus definitions, intrusion definitions, URL database, and email database updates, keeping your network secure against threats.